Privacy Policy

Welcome to IDA (Intelligence Digital Automation). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, applications, APIs, and related services ("Services").

By using IDA, you agree to the practices described in this Privacy Policy.

1. Who We Are

IDA (Intelligence Digital Automation) is a digital automation platform that helps individuals and businesses manage social media, automate workflows, schedule content, and improve digital communication.

Our services include:

• Social media account connection
• Multi-platform publishing
• Scheduled posting
• Workflow automation
• Bulk SMS services
• Spam detection
• Analytics and reporting

2. Information We Collect

Depending on how you use IDA, we may collect the following information.

Account Information

• Name
• Email address
• Phone number
• Company information

Connected Social Accounts

When you connect platforms like Facebook, Instagram, LinkedIn, X (Twitter), TikTok or YouTube, we may receive:

• Public profile information
• Account ID
• Username
• Profile image
• Business or Page information
• OAuth access tokens
• Refresh tokens (where supported)

3. How We Use Your Information

We use your information to:

• Authenticate your account
• Connect your social media accounts
• Publish content on your behalf
• Schedule future posts
• Run automation workflows
• Deliver SMS campaigns
• Provide customer support
• Improve platform performance
• Detect spam and fraud
• Comply with legal obligations

4. Social Media Integrations

IDA allows you to connect third-party platforms through secure OAuth authentication.

We only use the permissions you explicitly grant.

• Publish posts that you create.
• Schedule posts for future publishing.
• Display connected accounts.
• Maintain secure authentication.

IDA never publishes content without your direct instruction or an automation rule you have configured.

5. Data Security

We implement industry-standard security measures including:

• Encrypted HTTPS connections
• Secure authentication
• Access controls
• Activity logging
• Regular security updates

Although we strive to protect your information, no online system can guarantee absolute security.

6. Data Sharing

We do not sell your personal information.

We may share information only with trusted service providers necessary to operate our platform, such as cloud hosting, authentication providers, payment processors, SMS gateways, analytics providers, or where required by law.

7. Your Rights

• Access your personal data.
• Correct inaccurate information.
• Delete your account.
• Request data portability.
• Withdraw consent where applicable.

8. Contact Us

If you have questions regarding this Privacy Policy, please contact us.