Terms of Service

Welcome to IDA (Intelligence Digital Automation). These Terms of Service ("Terms") govern your access to and use of our website, applications, APIs, and related services ("Services").

By creating an account, connecting third-party platforms, or using our Services, you agree to these Terms. If you do not agree, please do not use IDA.

1. Eligibility

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to use our Services.

If you use IDA on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Our Services

IDA provides tools that help users automate digital communication and workflow management, including:

• Social media account connections
• Multi-platform publishing
• Post scheduling
• Workflow automation
• Bulk SMS messaging
• Spam detection
• Analytics and reporting
• AI-powered automation features

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

• Provide accurate information.
• Keep your login credentials secure.
• Notify us immediately of unauthorized access.
• Comply with your subscription plan.

4. Connected Third-Party Accounts

IDA allows you to connect third-party platforms such as Facebook, Instagram, LinkedIn, X (Twitter), TikTok, YouTube, and other supported services.

By connecting an account, you authorize IDA to perform only the actions you request or automate, including:

• Publishing posts.
• Scheduling posts.
• Managing connected accounts.
• Executing automation workflows.

5. Acceptable Use

You agree not to use IDA for:

• Illegal activities.
• Fraud or phishing.
• Malware distribution.
• Harassment or abusive behavior.
• Copyright infringement.
• Sending unlawful or unsolicited bulk messages.
• Violating third-party platform policies.

Violation of these Terms may result in suspension or termination of your account.

6. Bulk SMS Services

If you use our Bulk SMS services, you are responsible for ensuring that recipients have provided any consent required by applicable law.

• Comply with applicable messaging laws.
• Do not send fraudulent or misleading messages.
• Do not use purchased or unauthorized contact lists.

7. User Content

You retain ownership of the content you create and upload to IDA.

By using our Services, you grant us a limited license to store, process, and transmit your content solely to provide the requested services.

8. Payments & Subscriptions

• Subscription fees are billed according to your selected plan.
• Plans may renew automatically unless cancelled.
• Pricing may change with reasonable notice.
• Paid fees are generally non-refundable unless required by law.

9. Service Availability

While we strive to provide reliable services, we cannot guarantee uninterrupted availability. Maintenance, third-party outages, or events beyond our control may temporarily affect service availability.

10. Suspension & Termination

We may suspend or terminate your account if you:

• Violate these Terms.
• Engage in unlawful activity.
• Create security risks.
• Fail to pay applicable subscription fees.

11. Disclaimer

The Services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted, error-free, or secure operation at all times.

12. Limitation of Liability

To the maximum extent permitted by law, IDA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.

13. Privacy

Your use of IDA is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after any updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by the laws of the jurisdiction in which IDA operates, without regard to conflict of law principles.

16. Contact Us

If you have any questions regarding these Terms, please contact us.